Monitoring. Filing. Inventory.
One system for Spravato® clinics.
A Spravato® clinic has to keep three records for every treatment: the two-hour monitoring record, the REMS Patient Monitoring Form, and the controlled-substance ledger. Lucido runs the session once and produces all three. Staff capture vitals and observations on their phones during the session. At discharge the monitoring form is already complete — one button faxes it to the REMS program and saves the delivery receipt. Cartons are tracked by serial number from delivery to dose.
Three record systems that never talk to each other.
Spravato® carries some of the strictest requirements of any outpatient drug: a monitored two-hour window, a REMS form for every treatment, and Schedule III controlled-substance accountability. Most clinics run those on three separate paper systems. The same dose gets written down three times, by hand, and every copy can drift.
Vitals and observations are scribbled mid-session and typed up after hours. That clipboard is the FDA's two-hour record.
Monitoring forms are typed up from the clipboard and faxed one by one, with no proof that anything arrived.
The controlled-substance register is kept by hand. Counts drift and waste goes unwitnessed. The only record an inspector can check is handwritten.
Lucido replaces all three. You run the session once, and the monitoring record, the filed form, and the ledger write themselves.
Every carton accounted for,
without keeping a logbook.
Spravato® is a Schedule III controlled substance, so the ledger isn't optional. In Lucido, the ledger comes out of running the treatment day: staff scan each carton at delivery and again at dosing, and that's the whole workflow.
When a delivery arrives, staff point a phone at each carton and tap once. The barcode and the printed label both work, on any phone. Each carton beeps onto the ledger and is checked off against the order you imported from your wholesaler.
At dosing, the same scan picks out the exact physical carton rather than just a lot number. The ledger counts down by serial as the dose is given, the carton is linked to the session and the patient, and the REMS form gets its lot number without anyone typing it.
Staff can run a blind shelf count in about a minute, with the totals hidden until they finish, so it's a real count. Waste is witnessed, and the owner co-signs from the desk. Any miss becomes a discrepancy record that the owner has to resolve with a note. When someone official asks, the answer is an export rather than a search party.
It also handles the quiet parts: expiry warnings with first-expiring-first-out ordering, a days-of-stock forecast built from your actual bookings, a low-stock email before you run out, and white-bag cartons reserved to their patient from the pharmacy label. Everything is optional and turned on per clinic.
Filled automatically.
Filed in one touch.
Lucido fills the form from what actually happens in the room. At the end of the day, pressing Fax sends the completed forms to the Janssen REMS line and stores the delivery receipt.
Every vital, observation, lot number, and timestamp flows into the genuine Janssen Patient Monitoring Form while the session runs. By discharge it is complete, and nobody has to type up a form.
Press Fax, and the day’s forms transmit straight to the Janssen REMS fax line over a HIPAA-covered fax service under a signed BAA. Delivery is confirmed, and every session is marked as filed automatically.
Every transmission leaves a delivery receipt in a permanent archive: the destination, the time, the pages, and the forms it carried.
Transmission runs over a HIPAA business-associate fax service. A failed fax emails the owner immediately, and exports remain available for clinics that prefer to file themselves.
Follow the day from the front desk to the filed form.
Lucido is one web app, with nothing to install. It runs on the devices you already have: a computer at the front desk, a phone in each clinician's hand, and, if they'd like, the patient's own phone. Here is what a day actually looks like.
The morning starts on one screen.
Reception opens the clinic, which generates today's five-digit staff code, and the day's bookings sit on a quarter-hour grid. From then on the Today board shows every room live: who's inside, which phase they're in, and how many minutes remain on each clock. Nobody walks the hall to check on room 2.
Clinicians carry the whole day in a pocket.
Staff sign in with the daily code and their own PIN. There are no accounts to manage, and every action they take is signed to their name for the audit trail. Their phone shows the rooms they cover, and when a walk-in arrives they simply tap an empty room and pick the patient. The session starts right there.
The med review happens before anything is saved.
At check-in, staff confirm whether anything changed since the last visit. If a patient takes a medication the REMS program watches, a benzodiazepine or a stimulant for example, Lucido flags it as they type and one tap files it into the concomitant record where it belongs. The same screening runs on the owner's desktop when the patient is first set up.
Vitals unlock the dose.
Pre-dose vitals are checked against your clinic's own thresholds, either as full numbers or as a simple within-limits confirmation. A blood pressure reading out of range locks dosing until a prescriber reviews it and signs off. Nothing is scribbled on a clipboard or transcribed later.
Scan the carton, and the clock starts.
The clinician points the phone at the carton and taps once. If the barcode won't read, the printed label works too. That exact carton, the serial and not just the lot, comes off the shelf ledger and onto the REMS form, and the two-hour clock starts on the server, where a closed laptop can't lose it. Each device is confirmed one by one with the mandated rest between sprays.
The two-hour window, with the patient in the loop.
Observations are logged with timestamps as they happen, and discharge stays locked until the window is complete. The patient can follow along on their own phone if they'd like, with a gentle countdown, a breathing exercise, and three plain buttons that reach every staff phone the moment they're tapped. A tap by mistake is easy to take back, and one more tap cancels the alert everywhere. There is no app and no login, and leaving the phone in a pocket changes nothing.
By discharge, the form is already done.
Before discharge, every observation gets a verdict: a serious adverse event, or not. By then the genuine Janssen form is already filled with the vitals, the observations, the lot numbers, and the timestamps. It waits in the filing queue with its seven-day deadline counting down, and one touch faxes the day to the REMS program and files the delivery receipt in the archive. The carton ledger was already updated at dosing, so inventory needs no extra step.
Your charts, diagnoses, and history stay where they already live. Lucido holds the minimum the REMS form asks for and nothing else.
We capture exactly what the FDA form asks. We don't interpret vitals, recommend dose changes, or flag interactions. That judgment stays with the clinician.
Lucido runs the treatment day, meaning today's queue and the schedule grid, but it doesn't touch insurance, claims, or billing. It runs alongside your existing tools.
Watch a full treatment day, start to filed form.
This is the live product running on demo data: the daily code, pre-dose vitals, a carton scan at dosing, the two-hour clock, and the optional patient companion. It ends with one button faxing the day's REMS forms to the Janssen line, with delivery confirmed and the receipt in hand.
Narrated. Demo data only, with no real patients. The fax lands on our own test line.
Built for the day someone asks for proof.
Everything below is on by default for every clinic — none of it is a paid tier.
The whole system runs on AWS services covered by a signed Business Associate Agreement, which is the prerequisite for putting real patient data in the cloud.
Every connection is encrypted, and everything stored, including the database, its backups, and the audit log, is encrypted too. No unencrypted copy exists.
Once a session is discharged it's locked, and every action lands in an audit log that can't be edited or deleted. It is kept for seven years and the clinic can export it at any time.
Discharge won't process before the FDA's two-hour monitoring window is complete, and there's no checkbox to skip it.
Lucido keeps only what the REMS form needs, and old session records auto-delete on the clinic's schedule. No analytics or ad tech, and nothing goes to data brokers. The one outside service that ever touches a form is the HIPAA fax carrier that transmits your REMS filings, under its own signed BAA.
Our platform tools see clinic-level numbers, not patient records. The one way into a clinic's detail needs a typed reason and shows up in that clinic's own audit log, so any access is visible to you.
Administered and wasted cartons can never be edited or deleted, counts are blind, waste takes two people, and every discrepancy needs an owner's written resolution. The controlled-substance log exports as a single document showing what was received, administered, and wasted, with a running balance.
Set your clinic up today.
$180 a month, flat. That's early-adopter pricing, one price per clinic location, with no per-session or per-patient fees, cancel anytime. Rates will soon increase. Running several sites? Networks get automatic volume pricing, down to $150 a location. If you cancel, new sessions stop, but your existing records, REMS filing, and exports stay available.
The full breakdown, including the per-location network table, is on the pricing page.
Lucido is built by a small team in Illinois. When you email support, the founder answers — usually the same day.
Add your rooms and staff and try it on a practice session in minutes. There's no sales call needed.
Request a demo or more info. Tell us about your practice and we'll set you up with demo access and a 20-minute live walkthrough.
Watch a full treatment day run in about four minutes, or read the one-pager before you decide.
Watch the demoA treatment day, end to end · 4-min videoThe one-pagerThe whole pitch on one page · PDFQuestions? Read the FAQWhat Lucido is, Janssen submission, EMR, offline, security & more