Booked. Treated. Tracked. Filed.
The whole Spravato® clinic, in one system.
Schedule the course and send the reminders. Score the PHQ-9 in the room and watch the chart move. Run the two-hour window, file the REMS form, keep the controlled-substance ledger. One patient record holds all of it, and nothing is left to type when the last patient leaves.
Five separate systems that never talk to each other.
Spravato® carries some of the strictest requirements of any outpatient drug: a monitored two-hour window, a REMS form for every treatment, and Schedule III accountability. Around that sits an ordinary psychiatric practice that still has to book people in, remind them, and know whether they are getting better. Most clinics run all of it separately, and the same patient gets written down five times.
A calendar that knows nothing about rooms, providers or REMS status. The day-before reminder is a phone call somebody has to remember.
Vitals scribbled mid-session and typed up after hours. That clipboard is the FDA's two-hour record.
PHQ-9 and GAD-7 on paper, totted up by hand. Whether the score is falling, nobody can say at a glance.
Forms typed from the clipboard and faxed one at a time, with no proof anything arrived.
A register kept by hand. Counts drift, waste goes unwitnessed, and the only record an inspector can check is handwritten.
Lucido replaces all five. One patient record, and each part writes itself as the work happens.
A patient is more than a treatment day.
The two-hour window is the part with the rules attached, but it is a few hours out of a course that runs for months. Lucido holds the whole of it: the bookings, the reminders, the scores, the medications, the notes from each visit, and every session the patient has had at your clinic.
The answer is a line on a chart, not a stack of paper.
Every PHQ-9 and GAD-7 plotted against the scale's own severity bands, so “moderately severe to mild” is something you see rather than work out. The record opens on it, beside current medications and REMS status.
Book the course once, and the clinic tells the patient.
Spravato is not one appointment, it is twice a week and then weekly. Lucido books the series, keeps it on a grid the whole clinic can see, and handles the confirmations and reminders itself.
If something has to move, cancelling tells the patient at the moment it happens rather than leaving them to arrive at a closed door.
Booking that only offers times that work, reminders that send themselves, PHQ-9 and GAD-7 scored in the room, and every session in one exportable list. All of it, in detail.
The ledger keeps itself. The form files itself.
Schedule III inventory and a REMS form for every treatment. Both come out of the session instead of being typed up after it.
Point a phone at each carton when it arrives, and again at dosing. The ledger counts down by serial, the carton is tied to the session and the patient, and the REMS form takes its lot number without anyone typing it.
A blind shelf count takes about a minute and hides the totals until staff finish, so it is a real count. Waste is witnessed, the owner co-signs, and anything that does not reconcile becomes a discrepancy someone has to resolve in writing. When an inspector asks, the answer is an export.
Vitals, observations, lot numbers and timestamps land on the genuine Janssen form as they happen, so by discharge it is already complete.
At the end of the day one button sends it, over a HIPAA business-associate fax service. Delivery is confirmed, each session is marked filed, and the receipt is kept: destination, time, pages, and every form on board. A failed fax emails you at once, and exports stay available if you would rather file them yourself.
Inventory also handles the quiet parts: expiry warnings ordered first-expiring first, a days-of-stock forecast built from real bookings, a low-stock email before you run out, and white-bag cartons reserved to their patient from the pharmacy label.
Follow the day from the front desk to the filed form.
Lucido is one web app, with nothing to install. It runs on the devices you already have: a computer at the front desk, a phone in each clinician's hand, and, if they'd like, the patient's own phone. Here is what a day actually looks like.
The morning starts on one screen.
Reception opens the clinic, which generates today's five-digit staff code. From then on the board shows every room live: who is inside, which phase, how many minutes left.
Clinicians carry the whole day in a pocket.
Staff sign in with the daily code and their own 4-digit PIN. No accounts to manage, and every action is signed to their name for the audit trail.
Vitals unlock it, then the carton scan starts the clock.
Vitals out of range lock dosing until a prescriber signs off. Then the clinician points a phone at the carton — that exact serial leaves the ledger and lands on the REMS form, and the clock starts on the server.
The two-hour window, with the patient in the loop.
Observations are timestamped as they happen, and discharge stays locked until the window is complete. The patient's own phone, if they want it, has a countdown and three buttons that reach every staff phone at once.
By discharge, the form is already done.
By discharge the genuine Janssen form is already filled. One touch faxes the day and files the delivery receipt; the ledger was updated at dosing, so inventory needs no extra step.
No insurance, no claims, no coding, no superbills. You get the month's delivered sessions as a CSV and hand it to whoever does that job.
We capture what the FDA form asks. We do not interpret vitals, recommend doses, or flag interactions. That judgment stays with the clinician.
Lucido holds the Spravato course: sessions, scores, the medications the REMS form asks about, visit notes. Everything unrelated to esketamine stays where it already lives.
Watch one patient's whole journey, enrollment to billed month.
The live product on demo data: a delivery scanned onto the shelf, a PHQ-9 chart that actually falls, a session from pre-dose vitals through the two-hour window, and one button faxing the forms with the receipt in hand.
Narrated. Demo data only, with no real patients. The fax lands on our own test line.
Built for the day someone asks for proof.
Everything below is on by default for every clinic. None of it is a paid tier.
- On HIPAA-eligible AWS, under a signed BAA
- Encrypted in transit and at rest
- Records can't be changed after the fact
- The two-hour window is enforced
- The minimum data, and it expires
- We can't quietly read your patients
- An inventory built for inspection day
How each of these actually works — the architecture, the audit log, and what we deliberately cannot see.
Be one of the first clinics running on Lucido.
$150 a month, flat. One price per location, no per-session or per-patient fees, cancel anytime — and clinics keep the rate they join at. Networks and the full breakdown.
Built by a small team in Illinois. When you email support, the founder answers, usually the same day.
Add your rooms and staff and try it on a practice session in minutes. There's no sales call needed.
Request a demo or more info. Tell us about your practice and we'll set you up with demo access and a 20-minute live walkthrough.
Watch a full treatment day run, start to finish, before you decide.
Watch the demoOne patient's whole journey · 4½-min videoQuestions? Read the FAQWhat Lucido is, Janssen submission, EMR, offline, security & more